Terms of Service
Last updated: March 2026
1. About These Terms
These terms of service (“Terms”) govern your use of the Unique Care UK website at uniquecareuk.com (“Website”), operated by Unique Resourcing Ltd (VAT number 285 7129 71). By using this Website, you agree to these Terms. If you do not agree, please do not use this Website.
2. Our Services
Unique Care UK provides domiciliary care, live-in care, supported living, and other home care services across London and Hertfordshire. The information on this Website is provided for general information purposes only and does not constitute medical advice, a care assessment, or a contractual offer of services.
All care services are subject to a separate care agreement between Unique Care UK and the service user or their representative, following a formal assessment of care needs.
3. Website Use
You agree to use this Website only for lawful purposes and in a way that does not:
- Infringe the rights of any other person
- Restrict or inhibit anyone else's use of the Website
- Introduce viruses, malware, or other harmful material
- Attempt to gain unauthorised access to any part of the Website
- Use automated tools to scrape or copy content without permission
4. Intellectual Property
All content on this Website, including text, images, logos, and design, is the property of Unique Resourcing Ltd or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.
The Unique Care UK name and logo are trademarks of Unique Resourcing Ltd.
5. Accuracy of Information
We make reasonable efforts to ensure the information on this Website is accurate and up to date. However, we do not guarantee the completeness, accuracy, or reliability of any content. Care services, availability, and pricing may vary and are subject to assessment.
References to CQC ratings, ISO certifications, and other accreditations reflect our status at the time of publication and may be subject to change following regulatory inspections or reviews.
6. Contact Forms and Enquiries
When you submit a contact form or care enquiry through this Website, you consent to us using the information provided to respond to your enquiry. Submitting an enquiry does not create a contractual obligation on either party.
We aim to respond to all enquiries within 2 working days. For urgent care needs, please call us directly on 02039170260.
7. Job Applications
Job applications submitted through this Website are subject to our recruitment process. Submitting an application does not guarantee employment. All information provided must be accurate and truthful. We reserve the right to verify any information and to withdraw offers if information is found to be false or misleading.
8. Third-Party Links
This Website may contain links to external websites, including regulatory bodies (CQC, ICO), social media platforms, and other third parties. We are not responsible for the content, accuracy, or practices of external sites. Inclusion of a link does not imply endorsement.
9. Limitation of Liability
To the fullest extent permitted by law, Unique Resourcing Ltd shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this Website or reliance on any information provided on it.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
10. Availability
We do not guarantee that the Website will be available at all times or free from errors. We may suspend, withdraw, or restrict access to the Website at any time without notice for maintenance, updates, or other operational reasons.
11. Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Changes to These Terms
We may revise these Terms at any time by updating this page. The revised Terms will apply from the date of publication. Your continued use of the Website after any changes constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of this Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Us
If you have any questions about these Terms, please contact:
- Email: info@uniquecareuk.com
- Phone: 02039170260
- Business hours: Mon–Fri: 9am–5pm | Sat–Sun: 24-hour services
